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Personal Data Policy (KVKK)

PERSONAL DATA PROTECTION POLICY (KVKK)

ORFA INDUSTRIAL PRODUCTS INDUSTRY AND TRADE INC.

1. Introduction

Personal Data Protection Law No. 6698 ("KVKK") establishes the principles for processing, storing, and protecting the confidentiality of personal data. ORFA Industrial Products Industry and Trade Inc. ("Company"), as the data controller, is committed to ensuring the security of the personal data of its customers, suppliers, employees, and business partners.

2. Our Obligation to Disclose as a Data Controller

Pursuant to Article 10 of the KVKK, our Company is obliged to inform you, the data owners, about the purposes for which your personal data will be processed, with whom it will be shared, the method of collection, the legal reasons and the rights of the data owner.

3. Purposes of Processing Personal Data

Your collected personal data is processed in accordance with Articles 5 and 6 of the KVKK for the following purposes:

To enable you to benefit from the products and services offered by our company,
Establishing and carrying out contracts and commercial relations,
To carry out communication activities,
To perform financial and accounting transactions,
To ensure the fulfillment of legal obligations,
Managing request and complaint processes,
To ensure customer satisfaction and improve service quality,
To carry out information security processes and ensure system security.

4. Method and Legal Reason for Collection of Personal Data

Your personal data may be collected verbally, in writing, or electronically, through automated or non-automated means, through our website, mobile applications, call center, email, physical forms, business cards, social media, and similar channels. This data is processed in accordance with the legal grounds set forth in Articles 5 and 6 of the Personal Data Protection Law.

5. Transfer of Personal Data
Your personal data, within the framework of Articles 8 and 9 of the KVKK;
To authorized public institutions and organizations in order to fulfill legal obligations,
To our business partners, suppliers, audit firms and legal advisors from whom we receive service,
Domestic and international data processors that provide information processing services,
can be transferred in accordance with legislation.

6. Transfer of Data Abroad

Provided that the necessary technical and administrative measures are taken, your personal data may be transferred to servers or service providers located abroad, based on your explicit consent or in the cases stipulated in the KVKK.

7. Storage and Security of Personal Data

Your personal data;

For the periods stipulated in the legislation,

Data is stored for the period required for the purpose of processing.
Our company takes all necessary technical and administrative security measures to prevent unauthorized access and preserves the integrity of data.

8. Accuracy and Timeliness of Data

It is essential that data owners keep their information accurate and up-to-date. Change requests submitted to us are reflected in the system as soon as possible. You can contact us to update your personal data at any time.

9. Data Owner's Rights

As the data owner in accordance with Article 11 of the KVKK;

Learning whether your personal data is being processed,
Requesting information about it if it has been processed,
To learn the purpose of processing and whether it is used in accordance with the purpose,
Knowing the third parties to whom the data was transferred, either domestically or abroad,
Request correction of your data if it is incomplete or incorrectly processed,
Requesting the deletion or destruction of your data, even if it has been processed in accordance with the law,
To object to a result that is detrimental to you due to the analysis of the processing by automated systems only,
If you suffer damage, you have the right to demand compensation for the damage.

You can submit your requests regarding these rights to our Company via www.orfa.com.tr or the communication channels below. Your requests will be finalized within 30 days at the latest.


Contact Information;

Data Controller:
ORFA INDUSTRIAL PRODUCTS INDUSTRY AND TRADE INC.
Address: Nilüfer Trade Center 64th Street No: 18-20, Nilüfer/Bursa, Turkey
Phone: +90 224 443 08 55
Fax: +90 224 441 67 32
Email: satis@orfa.com.tr
Website: www.orfa.com.tr
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