LAW ON THE PROTECTION OF PERSONAL DATA (KVKK) DISCLOSURE NOTICE

This Disclosure Notice has been prepared by ORFA ENDÜSTRİYEL MAMÜLLER SANAYİ VE TİCARET A.Ş. in its capacity as the Data Controller, in accordance with Article 10 of the Law on the Protection of Personal Data (KVKK) No. 6698.

1. Identity of the Data Controller

Title: ORFA ENDÜSTRİYEL MAMÜLLER SANAYİ VE TİCARET A.Ş.

Address: Nilüfer Ticaret Merkezi, 64. Sokak No:18-20 Nilüfer / BURSA

Phone: +90 (224) 444 67 32

Mersis No: 0645036991900001

E-mail: satis@orfa.com.tr

2. Purposes of Processing Personal Data

Your personal data is processed for the following purposes:

Sale, delivery, and invoicing of products and services;
Execution of customer satisfaction processes;
Fulfillment of obligations arising from contracts;
Fulfillment of legal obligations;
Providing information to public institutions;
Ensuring financial and legal security;
Marketing activities (subject to explicit consent).

3. Data Collection Method and Legal Basis

Your personal data is collected through automatic and manual means. Processing is based on the following legal grounds:

✔ Establishment or performance of a contract
✔ Legal obligation
✔ Legitimate interest
✔ Explicit consent

4. Transfer of Personal Data

Personal data may be transferred to the following third parties to fulfill the purposes mentioned above:

Public institutions and authorized organizations;
Cargo and logistics companies;
Banks and payment institutions;
Cloud computing and IT service providers;
Message management services (IYS).

5. Rights of the Data Subject (KVKK Article 11)

As a data subject, you have the right to:

Learn whether your data has been processed;
Learn the purpose of the processing;
Know the third parties to whom data is transferred;
Request rectification of incomplete or inaccurate data;
Request erasure or destruction of data;
Object to decisions based on automated processing;
Request compensation for damages incurred due to unlawful processing.

6. Application Method

You may submit your requests regarding your rights under KVKK in writing or via Registered Electronic Mail (KEP).

Application Address: Nilüfer Ticaret Merkezi, 64. Sokak No:18-20 Nilüfer / BURSA

KEP: orfa@hs01.kep.tr

* A valid application requires: Name, Surname, Turkish ID Number (or Passport Number for foreigners), contact address, and a clear description of the request.

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